Clair started her career in law in 1999. Clair has real experience at all levels of a team having initially started her career as a Secretary in the personal injury department of a leading Manchester law firm, before soon moving on to become a conveyancing Paralegal.
Never one to stand still or turn her back on a challenge she ultimately became the Departmental Head of the remortgage department at a large national firm, dealing with over 3,000 transactions per month.
In addition to her ‘day job’ of reporting directly into the partnership, ensuring that her teams were hitting their targets whilst always meeting client expectations, she also process mapped all required alterations to case types, so that IT developers could undertake the software coding.
By the time she and Sarah were hired to build a new department in 2009, Clair was process mapping with fee earners, secretaries and partners, undertaking the coding alterations herself, and building bespoke workflows from scratch.
Clair is now the passion behind building the team of IT developers for The CS Partnership, not an easy feat when she demands the same obsession to detail that she has.
Clair’s ability to be bi-lingual in the language of IT developers and the language of Lawyers is truly unique and having her on your team ensures that your individual requirements are translated into your workflow properly.
Her obsession and the reason she co-founded The CS Partnership is the same as Sarah’s – to help positively change the way that legal services are delivered.
What people have said about me
“I have been working with Clair for a number of years and her support and project work is second to none. Clair has been outstanding taking our complicated requirements and translating them into process and workflows that are in tune with our strategies and departmental goals. Always on hand to help and answer questions even on the little things, Clair has been invaluable to the running of our practice management system!” - Barry Houghton – Head of IT Operations